"The following suggestions may help you to exploit the benefits
of e-mail, not least to save you time and energy in giving pupils
feedback."
Tomorrow's Professor Msg.#487 GIVING PUPILS FEEDBACK USING E-MAIL
Folks:
The posting below offers a number of practical tips on communicating
with students via e-mail. It is from Part 1, Tip Across the Curriculum,
59. Giving pupils feedback using email, in 2000 Tips for Teachers,
edited by Nick Packard & Phil Race. ISBN 0 7494 3182 2. Kogan
Page Limited, 120 Pentonville Road, London, N1 9JN, UK. Distributed
by Stylus Publishing Limited, 2283 Quicksilver Drive, Sterling,
VA 20166, USA. http://www.styluspub.com/
©Copyright Phil Race, 2000. The right of Phil Race to be identified
as the author of this work has been asserted by him in accordance
with the Copyright, Designs and Patents Act 1988. Reprinted with
permission.
Regards,
Rick Reis
reis@stanford.edu
UP NEXT: Breaking the 15-Minute Barrier
Tomorrow's Teaching and Learning
-------------------------------- 813 words --------------------------------
GIVING PUPILS FEEDBACK USING E-MAIL
E-mail is particularly useful as a vehicle for giving pupils individual
feedback on assessed work, and can save you time and energy as you
mark their work. E-mail feedback can extend usefully, from time
to time, to giving pupils feedback on hand-written work that they
have submitted for assessment. The following suggestions may help
you to exploit the benefits of e-mail, not least to save you time
and energy in giving pupils feedback:
* Make the most of the comfort of privacy. When pupils receive
feedback by e-mail (as opposed to face-to-face or in class), they
have the comfort of being able to read the feedback without anyone
(particularly you!) being able to see their reactions to it. This
is most useful when you need to give some critical feedback to pupils.
* Remember that you can edit your own feedback before you send
it. For example, you may well want to adjust individual feedback
comments in the light of pupils' overall performance. It's much
harder to edit your own hand-written feedback on pupils' written
work. E-mail feedback allows you to type in immediate feedback to
things that you see in each pupil's work, and to adjust or delete
particular parts of your feedback as you go further into marking
their work.
* Exploit the space. Inserting hand-written feedback comments into
pupils' written work is limited by the amount of space that there
may be for your comments. With e-mail feedback, you don't have to
restrict your wording if you need to elaborate on a point.
* Consider combining e-mail feedback with written feedback. Occasionally,
for example, you can write on to pupils' work a series of numbers
of letters, at the points where you wish to give detailed feedback.
The e-mail feedback can then translate these numbers or letters
into feedback comments or phrases, so that pupils can see exactly
what each element of feedback is telling them. The fact that pupils
sometimes have to decode the feedback can help them to think about
it more deeply, and learn from it effectively.
* Spare yourself from repeated typing. When designing computer-delivered
feedback messages, you should aim towards only having to type each
important message once. You can then copy and paste any of the messages
when you need to give several pupils the same feedback information.
It can be useful to combine this process with numbers or letters
which you write on pupils' work, and building up each e-mail to
individual pupils by pasting together the feedback messages which
go with each of the numbers or letters.
* Consider the possibilities of 'global' feedback messages. For
example, you may wish to give all of the pupils in a class the same
feedback message about overall matters arising from a test or exercise.
The overall message can be pasted into each e-mail before the individual
comments addressed to each pupil.
* Check that your email feedback is getting through. Most e-mail
systems can be programmed to send you back a message saying when
the e-mail was opened, and by whom. This can help you to identify
any pupils who are not succeeding at opening their e-mails. It can
also be useful sometimes to end each e-mail with a question asking
the pupil to reply to you on some point arising from the feedback.
This helps to make sure that pupils don't just open their e-mail
feedback messages, but have to read them!
* Keep records of your e-mail feedback. It is easy to keep copies
on disk of all of your feedback to each pupil, and you can open
a folder for each pupil if you wish. This makes it much easier to
keep track of your ongoing feedback to individual pupils, than when
your hand-written feedback is lost to you when you return their
work to them. If you use e-mail a lot for feedback, these collections
of feedback save time when you come to writing reports.
* Make the most of the technology. For example, many e-mail systems
support spellcheck facilities, which can allow you to type really
fast and ignore most of the resulting errors, until you correct
them all just before sending your message. This also causes you
to re-read each message, which can be very useful for encouraging
you to add second thoughts that may have occurred to you as you
went further in your assessment of the task.
* Use e-mail to gather feedback from your pupils. Pupils are often
bolder sitting at a computer terminal than they are face-to-face
with you. Ask your pupils questions about how they are finding selected
aspects of their studies, but don't turn it into an obvious routine
questionnaire. Include some open-ended questions, so that they feel
free to let you know how they are feeling about their own progress,
and (if you're brave enough!) about your teaching too.
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