"Set up the seating so that latecomers have to sit in a prominent
place. Vacant chairs at the back of the room make it easy for latecomers
to slip in unnoticed. The discomfort of having to move into a conspicuous
seat while the meeting is going on can motivate people to come earlier
the next time."
Tomorrow's Professor Msg.#482 HOW TO GET MEETINGS STARTED ON TIME
Folks;
Here are some simple and effective ideas on how to start meetings
on time. It is from The Jossey-Bass Academic Administrator's Guide
to Meetings, by Janis Fisher Chan. Copyright 2003 by John Wiley
& Sons, Inc. www.josseybass.com
All rights reserved. Published by Jossey-Bass A Wiley Imprint 989
Market Street, San Francisco, CA 94103-1741. Reprinted with permission.
Regards,
Rick Reis
reis@stanford.edu
UP NEXT: Building Your Teaching Portfolio
Tomorrow's Academia
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HOW TO GET MEETINGS STARTED ON TIME
When the American Conservatory Theatre first came to San Francisco,
they did something that was almost revolutionary at the time: they
insisted on starting performances at the scheduled time. Latecomers
were not seated until the intermission. It was not long before people
got the idea.
It turned out that theatergoers had developed the habit of coming
late because they knew from experience that performances usually
started late. That's the same reason people develop the habit of
coming late to meetings - when they do arrive on time, they have
to sit around and wait for everyone to show up before the meeting
finally begins.
To make sure that all the agenda items can be covered and out of
respect for the participants, one of a facilitator's most important
- and most frustrating - jobs is getting the meeting started at
the scheduled time. Here are some ways to get that job done:
* Do your advance planning and arriving early. Make sure you have
planned for everything you need - scheduled the room, ordered equipment,
made copies of handouts, and so on. On the day of the meeting, arrive
early enough to make sure that everything will be ready when participants
arrive. Set up flip charts. Post wall charts. Rearrange the seating,
if necessary. Test the equipment to make sure that it is functioning
- meetings can be derailed by something as simple as a burned-out
light bulb. By the time people come into the room, you should be
all set up and ready to go.
* Make sure everyone knows when the meeting is supposed to start.
People have a lot on their minds. Even though the agenda clearly
states the start time for the meeting, it can be helpful to send
out a reminder a day or two in advance. Include the meeting time,
the purpose, the location, and anything participants need to bring,
as shown in the example.
TO: Film Department Faculty
RE: Tomorrow's meeting
A reminder - we're meeting tomorrow (Thursday) at 4 p.m. in Room
603 to discuss how to allocate travel and guest lectureship funds.
Bring your ideas and a snack to share. See you there.
* If possible, make the room - and refreshments - available ten
or fifteen minutes ahead of time. For some people, socializing is
an important part of a meeting. Try to make it possible for those
people to get their socializing out of the way before the meeting
begins. When you send out the agenda - and the reminders - make
sure everyone knows what's socializing time and what's meeting time:
"Come at 3:45 for coffee and snacks. The meeting begins promptly
at 4 p.m."
* Get started within a few minutes of the scheduled start time,
even if everyone isn't there. This strategy is difficult to carry
out, especially the first few times you use it. In fact, you might
have to begin two or three meetings with only a few of the participants
present before people get the idea. But it is unfair to the people
who make an effort to come on time before you've finished everything
that needs to be done. It's worthwhile to establish the expectation
that meetings will begin at the scheduled time.
If people are in the habit of coming late to meetings, try to these
strategies for changing their behavior:
* Close the door. It's easy to slip into a room with an open door.
But a closed door needs to be opened, calling attention to the latecomer's
entrance.
* Set up the seating so that latecomers have to sit in a prominent
place. Vacant chairs at the back of the room make it easy for latecomers
to slip in unnoticed. The discomfort of having to move into a conspicuous
seat while the meeting is going on can motivate people to come earlier
the next time.
* Make sure the meeting time is as convenient as possible. Do people
need to run all the way across campus from a class to get to the
meeting on time? Do they have to arrive on campus much earlier than
usual? Find out as much as possible about people's schedules and
plan meeting times accordingly.
* Make sure people know why their presence is important. People
sometimes drift into meetings late because they don't think it's
important for them to be there. The agenda should clearly show people
will miss something important if they are not there when the meeting
begins.
* Turn the problem over to the group. Meetings that continually
start late affect everyone. So put the problem on the agenda for
discussion, work together to find the underlying causes, and come
up with mutually agreeable solutions.
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